Returns policy

Love Chateau Rouge products or your money back

We stand behind our products and want to ensure you have the best experience possible with us! If you are not entirely satisfied with your Chateau Rouge products or order, we will offer you a full refund less cost of shipping. If you are not entirely satisfied with your purchase, please email or call us immediately.

We take all the risk out of ordering by offering an unmatched 100% satisfaction guarantee. We will always do our best to make sure you are fully satisfied.

100% Satisfaction guarantee


100% Money Back Satisfaction Guarantee

We stand by every product we sell, and continually strive to bring you the best fine foods and experiences shopping with us! If you're not entirely satisfied with any goods you've purchased from us, we will gladly refund your original order (less shipping charges), or we will send you another replacement product FREE of charge.

Seán Farrell – Founder, Chateau Rouge

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