Privacy Policy

This notice describes the privacy policy of CR Brands Ltd t/a Chateau Rouge Fine Foods (London), it's partners and subsidiaries. Using this site means that you accept this policy as laid out below.

YOUR INFORMATION

We know that your information is important and value the trust that you place in us by using this website. We never sell customer information and would only transfer such information to an outside party should such a transfer be mandated by law or necessary to assist with fraud prevention.

SECURITY

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.

CONDITIONS OF USE

If you choose to visit www.chateaurouge.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy at www.chateaurouge.uk, please contact us immediately and we will try to resolve it.

COOKIES AND OUR SITE

Cookies are small files that are downloaded from our website to your computer or mobile device. When you come to access our site again the cookies are sent back to us so we can recognise you and remember your preferences. To gain full access to our website and benefit from all of the personalised features, including placing an order, you will need to accept cookies from our site. Changes you make to your cookie settings could prevent certain parts of our site working.

Our cookies do not store data that can be used to personally identify you (your name, address or financial information). Our site uses cookies to collect information so we can offer you a tailored and personalised web experience.

Please see below for details of the main cookies that you may receive:

CHATEAU ROUGE COOKIES

PHPSESSID - This cookie helps us improve your shopping experience with us. Using this cookie, we can save your preferences whilst you visit the different pages of our site. It makes sure you can add products to your basket, choose to display a different currency, keeps you logged in and allows you place an order. This cookie will expire once you have closed your browser.

CHATEAU ROUGE & THIRD PARTY COOKIES

We use Google to analyse our website and improve your experience with CR Brands Ltd. Google uses the following cookies with your browser.

•  _utma  - This helps us know if you have visited our site before and updates with every time you load a new page on our website. To ensure high levels of security each cookie has its own unique ID. It will automatically expire after 2 years.
• _utmb  - This cookie helps you begin and continue your time on our website. It will automatically expire after 30 minutes.
• _utmc  - This cookie helps us to know if we should remember you or instead create a new session for you. This cookie will expire once you have closed your browser.
• _utmz  - This cookie lets us know how you have reached our site. It shows us if you have come to Chateau Rouge Fine Foods from a web search, newsletter link, another website or adverts on the internet. We then know which marketing channels work best and give us information to improve your web experience. This cookie will automatically expire after 6 months.

EDITING YOUR COOKIES

Of course, the way your browser interacts with cookies can be edited. Due to the diversity of browsers on the market please consult the “help” menu of your browser to learn how. Please note that our use of cookies ensures the basic functioning of our website. Any editing of your cookie preferences could prevent certain elements of our website functioning.