We know that your information is important and value the trust that you place in us by using this website. We never sell customer information and would only transfer such information to an outside party should such a transfer be mandated by law or necessary to assist with fraud prevention.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.
If you choose to visit www.chateaurouge.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions , including limitations on damages and application of the laws of England. If you have any concern about privacy at www.chateaurouge.uk, please contact us immediately and we will try to resolve it.
Cookies are small files that are downloaded from our website to your computer or mobile device. When you come to access our site again the cookies are sent back to us so we can recognise you and remember your preferences. To gain full access to our website and benefit from all of the personalised features, including placing an order, you will need to accept cookies from our site. Changes you make to your cookie settings could prevent certain parts of our site working.
Please see below for details of the main cookies that you may receive:
PHPSESSID - This cookie helps us improve your shopping experience with us. Using this cookie, we can save your preferences whilst you visit the different pages of our site. It makes sure you can add products to your basket, choose to display a different currency, keeps you logged in and allows you place an order. This cookie will expire once you have closed your browser.
We use Google to analyse our website and improve your experience with CR Brands Ltd. Google uses the following cookies with your browser.
|Every 2 products sold = 1 Tree planted (costing £0.40 - 0.70 per tree over a 5 year period). Proceeds from the sale of each product directly help improve the environment and combat climate change by planting trees in Zambia with WeForest and 1% for the Planet. These are sustainable long term projects that not only focus on planting trees but on supporting the communities affected to help alleviate poverty.|
|Weights and volumes of loose leaf tea tins may vary slightly per product. We pack all our tea tins full and weights are dependent on the type of tea and tea leaf size.|
|Tea bags tin sizes: 17 tea bags tin, 60 tea bags tin or 50 tea bags refill pouches. We pack our tea bags with larger quantities of loose leaf tea. This ensures a full flavour cup and is possible to use 2x per tea bag - for a large mug or small teapot. View actual tin and pouches sizes here|
|Our tea tins (2 sizes) come in our new Chateau Rouge cartons. Where applicable our jams, honey and preserves are packed in similar boxes of two jars. These have also been designed for gift packaging. All our packaging is made from FSC recycled or recyclable card and we only print using 100% environmentally inks.|