If you have five minutes, we would appreciate your honest feedback; it will really help us understand how to serve you better. We go to great lengths to guarantee all our products are the very best we can make them, but we know we can always improve. Selling online has many benefits, but often times it would be easier to speak in person, as we may not be fully aware of why you decided not to complete your purchase this time.
As a small artisan business, we frankly can't afford to get this wrong, and just want to continue to be able to share our love for excellent food and drink products with you, the very best way we possibly can!
We'd appreciate if you could complete this quick survey to help us improve. To thank you for taking the time we will automatically enter you into our monthly draw that gives you the opportunity to WIN your order for FREE. Thank you for taking the time!
We stand by every product we sell, and continually strive to bring you the best fine foods and experiences shopping with us! If you're not entirely satisfied with any goods you've purchased from us, we will gladly refund your original order (less shipping charges), or we will send you another replacement product FREE of charge.
Seán Farrell – Founder, Chateau Rouge